Returns & Exchanges
At Solace, we want you to feel as confident in your wardrobe as you do in your style. If you are not completely satisfied with your purchase, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email to the outside of the box.
Drop Off or Schedule
Hand your package to the designated carrier at any authorized drop-off location or schedule a home pickup through the carrier's website.
Receive Your Refund
Once our team inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing